Frequently Asked Questions

Will this product fit my car?

Please check the measurements in the Size & Fit section before ordering. If you are unsure, email : support@advello.co.uk with your vehicle’s make, model and year, and we will help you check.

How long does delivery take?

Estimated delivery is 5–7 days. Any available tracking information will be sent to the email address used when placing your order.

Can I return my order?

Most unused products can be returned within 14 days of delivery. Please read our Refund Policy or contact us before returning an item.

What happens if my order arrives damaged or incorrect?

Email support@advello.co.uk with your order number and clear photographs of the problem. We will help arrange the appropriate solution.

How should I clean the product?

Follow the cleaning instructions supplied with the product. Avoid using bleach or harsh chemicals unless the product’s care instructions specifically permit them.

How can I contact ADVELLO?

Email us at: support@advello.co.uk and include your order number when asking about an existing purchase.